Diamond Waterfall

Cancellations and Refunds

  • More than 7 days’ notice = Full refund
  • 97 hours (about 4 days) to 7 days’ notice = 75% of trip refunded
  • 73 to 96 hours (about 4 days)’ notice = 50% of trip refunded
  • 49 to 72 hours (about 3 days)’ notice = 25% of trip refunded
  • 0 to 48 hours (about 2 days)’ notice = 0% of trip refunded
  • Customers will receive a full refund or credit only for operator cancellations due to extreme weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation option. NO-SHOWS WILL NOT RECEIVE A REFUND.

 

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